Your account

Delete your account

Applies to the SaAHa app for Android, iPhone and iPad. Last updated: 11 October 2026

How to delete it

Open the SaAHa app and sign in.
Go to Profile → Settings → Delete account.
Confirm. You will be asked to unlock your device and, if you have not signed in recently, to sign in again, so we know it is you.

Deletion happens straight away and cannot be undone. If you cannot sign in, email admin@vanshikara.com from the email address or with the mobile number on your account, and we will help.

Before you delete

All your upcoming bookings are cancelled, including any less than 24 hours away, and the fans are refunded in full automatically. If a refund cannot be completed automatically, our team completes it.
Celebrities: payouts you have already requested are still paid to the bank or UPI details on file. Any available balance you have not requested as a payout is forfeited, so please request a payout first.

What is deleted

Your sign-in, so the account can no longer be accessed.
Your name, mobile number, email address, date of birth and gender.
Your profile photo and every earlier photo you uploaded.
Your bio, categories, location and social links, and your public celebrity profile.
Your availability, notification tokens and in-app notifications.
Your bank account, IFSC and UPI details.
Your verification appeals and your list of blocked people.
The written feedback you left and the messages you wrote on bookings. Star ratings remain, without your name.
The usage data linked to your account in Google Analytics. We ask Google to delete it; it leaves our reports within a few days and Google's systems within about two months.

What is kept, and why

Some records are kept because they are the other person's records too, because the law requires them, or to keep users safe. On booking, payout and donation records, your name is replaced with “Deleted user”.

Bookings: the date, service, duration, amount, GST, payment reference, and any occasion or topic given. Someone who had a call with you keeps their own history, and their earnings from it.
Payments, payouts and NGO donations: amounts, dates and references. On completed payouts the account number is reduced to its last four digits.
Call records: when each participant joined a call.
Safety records: reports made by or about you, and any images flagged by our on-device safety check during your calls.
Records held by Razorpay: our payment processor keeps its own payment records under its own privacy policy.

Financial records are kept for 8 years and safety records for up to 3 years, as set out in section 9 of our Privacy Policy. After that they are deleted.

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